Track your order to track your merchandise, use the Correios website below: https://www2.correios.com.br/sistemas/rastreamento/ Or access the Global Tracking website: http://globaltracktrace.ptc.post/gtt .web/ It is common for products to sit for some time when they arrive in Brazil, they are usually in Curitiba or Rio de Janeiro where the customs agencies are located. This occurs because of the Federal Revenue Service's slowness in nationalizing all packages that enter our country.